Last updated: July 2026
Acceptable Use Policy
The rules for what can be published through a Served Online website. This policy forms part of our Terms of Service and applies to all content on sites we host for you, including anything you add or edit through your dashboard.
Your responsibility for content
You're responsible for everything published on your website — text, images and any other material — whether we added it during the build or you added it yourself. By publishing it, you confirm you own it or have the right to use it, and that it's accurate and lawful.
What you must not publish
You agree not to use a Served Online website to publish, host or link to anything that:
- Is unlawful, fraudulent, or promotes illegal activity.
- Infringes someone else's intellectual property, or uses images, logos or text you don't have the right to use.
- Is defamatory, harassing, threatening, or incites hatred or violence.
- Is obscene, pornographic, or otherwise unsuitable for a general audience.
- Contains malware, or is designed to interfere with, damage or gain unauthorised access to any system.
- Misrepresents your business, qualifications, accreditations or insurance.
- Impersonates another person or business, or is likely to deceive.
- Breaches anyone's privacy or data-protection rights.
Using the service fairly
You also agree not to use the service or your dashboard to send spam or bulk unsolicited messages, to place unreasonable load on our systems, or to attempt to circumvent security or access areas you're not authorised to use.
What we can do about breaches
If we reasonably believe content breaches this policy, or we're notified that it does, we may:
- Ask you to remove or amend it.
- Remove or disable access to the content ourselves.
- Suspend or take your site offline where the breach is serious, repeated, or unlawful.
Where it's practical and appropriate, we'll let you know and give you a chance to put things right first. Where content is unlawful or the situation is urgent, we may act immediately.
Reporting a problem
If you believe content on a site we host breaches this policy or your rights, email hello@servedonline.co.uk with the details and we'll review it promptly.
Governing law
England and Wales.